KEMA has launched a range of assessment services for organizations needing to gain compliance to the new IT service management standard, ISO 20000-1.

ISO 20000-1 is applicable to all sizes of organization who are involved in the provision of IT service management services and those wishing to benchmark their existing IT service management services. Importantly, the scheme allows for independent verification by a third party auditing body recognized by the scheme owners and managers, The IT Service Management Forum (itSMF), an internationally recognized forum for IT service management professionals.

KEMA ISO 20000-1, one fewer concern

KEMA is recognized by the itSMF and the Dutch Council for Accreditation to deliver an accredited service. In addition to accredited certification, the service offer includes a range of support services including pre-certification options to compare the implemented management system to the requirements of the standard.

KEMA has developed a flexible service offer to ensure we can provide the most appropriate solution for your organization. This allows us to deliver either a standalone audit to ISO 20000-1 or to encompass other standards and schemes within the visit, such as ISO 9001 and ISO 27001 for those organizations that have an integrated system.

For more information please contact us.