European and North American importers and dealers of Chinese products require a quality inspection performed before transshipment of their cargo. KEMA has developed a service that allows clients to place their orders online and check the progress of the inspection at any time.

Products from Asia and China are particularly popular with Europeans and Americans. Before an importer or retailer exports these products out of China, however, they often demand that their cargo be subjected to a quality inspection. By having this testing carried out by a professional establishment, they expect a certain guarantee that the products meet their standards. That includes not only the product itself but also, for example, the packaging. KEMA performs these inspections for the European and North American markets. 

Importers and retailers have a need for a quick, client-friendly and effective conclusion of this quality control. Internet is the perfect medium for meeting this desire. Therefore KEMA has developed a service that allows clients to place orders and continuously monitor the progress of the process. The client can now, in a manner of speaking, schedule an inspection online at the last moment and monitor the progress. This allows the process occur more quickly, more efficiently and in a more client-friendly manner.

Personal access code
The service consists of both a publicly-accessible and a private area. Clients can gain direct access to extensive information on the KEMA website concerning the necessary quality inspections. In addition, an extranet has been set up where clients can log in with a personal access code. On this extranet, clients can place detailed orders by uploading the required information, check the status of an inspection, and evaluate previous projects. They can also download the inspection results as soon as they become available.