Inspection Services.

The biggest challenge for both retailers and wholesalers is to reduce the number of returns. Through good quality control and checks on whether the product performs according to spec and meets your customers’ expectations, the number of returns – and thus the costs of substandard quality – can be kept to a minimum.

Products and components pass through many intermediaries before the end-product is delivered to the consumer. The main risks for importers occur at these ‘transfer points’. Did the supplier understand precisely what you wanted? How airtight are your agreements? Are you actually getting what you ordered? And is your customer getting the product you promised to deliver? This is where KEMA can help you. KEMA performs inspection services throughout China for importers around the globe:

• Supplier audit
  At KEMA we research the risks associated with manufacturing worldwide. You receive a report outlining all bottlenecks and risks based on our expertise, our long experience and your specific criteria.

• During Production Inspection
  We monitor the way your product is manufactured while your batch is being produced. This improves the quality of production processes and gives you maximum assurance with respect to constant quality.

• Final Random Inspections
  Any manufacturer can produce a perfect sample. But can they also guarantee the quality of an entire batch? We inspect end-products just before they are shipped, verifying whether they were manufactured according to specifications and checking whether they meet quality requirements. In addition, a Pre-shipment Inspection can be made. This is part of the product certification procedure required for specific product categories before the KEMA-KEUR or KEMA GS approval mark can be awarded.

• Loading Supervision
  Our people witness your products as they are loaded into the container to make sure you get what you ordered.

We provide these services for products, such as household appliances, white goods, power tools, and luminaries. In fact, we provide inspection services for virtually all electrical goods. We know well the risks associated with purchasing these kinds of products and have all the necessary knowledge and expertise in-house to protect you against them. Thanks to our local presence, we can also minimize geographic distance, language and cultural differences. Extensive teams of inspectors at our offices in Shenzhen, Guangzhou, Wenzhou and Shanghai are available for flexible deployment throughout the manufacturing heart of China.