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In-Home Residential Services
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Successful, Customer-Focused Residential Programs
Every interaction with a customer is an opportunity to build a strong relationship. Utilities and other DSM program providers can create a lasting positive experience by providing energy management and safety services in the homes of their customers.
An in-home program creates a memorable experience with customers that cannot be match via the phone, mail, Internet, or other media channel. In-home programs are most effective at:- Identifying safety concerns and energy-saving opportunities.
- Achieving high customer satisfaction.
- Achieving savings from the installation of low cost measures.
- Providing for effective interactive customer education and marketing.
Leading Provider of Customized, Cost-Effective On-Site Programs
KEMA is a recognized industry leader in innovative, effective, and customer-friendly in-home residential programs. We strive for in-home programs where the customers tell their friends and neighbors about the service they received.
KEMA customizes our in-home service to meet the objectives and budget of our clients.
We place emphasis on a well-trained staff and quality control when providing in-home services. Our value goes far beyond the typical auditing firms that provide labor, but little else.
KEMA can supplement our in-home services with additional services offered over the phone, mail, or Internet. KEMA is a one-stop shop for your residential program needs.
Setting the Standard for Excellence in Service
We design comprehensive in-home programs that include:- Assessment of potential energy saving and water saving measures
- Sophisticated bill analysis software and follow-up reports
- Customer education on appliance safety, purchase, and operation
- Direct measure installation
- Inspections
- Gas appliance check, CO monitoring, gas leak detection
- Duct leakage testing and blower door testing
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